Shipping Policy
Shipping Policy
Last updated: May 18, 2026
1. General
This Shipping Policy explains how we process, handle, and deliver orders placed in our tuning webshop.
2. Processing time
All orders are processed within 1–3 business days after payment has been received.
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may take slightly longer. In that case, we will inform you as soon as possible.
3. Shipping times
Estimated delivery times depend on your location:
- Netherlands: 1–3 business days
- Europe: 3–7 business days
- International: 5–14 business days
These are estimates only. Actual delivery times may vary.
4. Shipping costs
Shipping costs (if applicable) are shown at checkout before you complete your order.
Some orders may qualify for free shipping if stated on the webshop.
5. Shipping carriers
We work with reliable delivery services to ensure safe and timely delivery of your order.
6. Order tracking
If available, you will receive a tracking number once your order has been shipped so you can follow your delivery status.
7. Delays
We are not responsible for delays caused by shipping carriers, customs, or other external factors beyond our control.
8. Incorrect address
It is the customer’s responsibility to provide the correct shipping address.
We are not responsible for orders lost or delayed due to incorrect or incomplete address details.
9. Lost or damaged packages
If your package arrives damaged or does not arrive at all, please contact us as soon as possible so we can investigate the issue with the carrier.